Ula 学 — Support

Questions, problems, ideas — write to support@ulaapp.io and a person will answer, usually within a day. You can also send feedback from inside the app: Settings (gear icon, top right) → Send feedback.

Common questions

Is Ula free?

Yes. Every curated book is free in full — every step, read aloud, word by word. The free tier also includes a daily allowance of questions to the tutor (topics you type and questions you ask about a sentence), plus a one-time welcome allowance.

What does Ula Pro add?

Ula Pro removes the daily question limit. It is an auto-renewing subscription (monthly or yearly) bought through the App Store or Google Play. Manage or cancel it anytime in your App Store or Google Play subscription settings; it renews unless canceled at least 24 hours before the end of the current period.

I bought Pro but the app still shows the limit

Open Settings → Ula Pro and tap Restore purchases. Pro is attached to the device, not to an account, so after reinstalling or moving to a new phone use the same store account and restore. If it still doesn't apply, email us with the approximate purchase date.

A translation or explanation looks wrong

Sentences and explanations are generated by AI and can contain mistakes. Tap the question mark on the sentence and ask the tutor directly — it sees the whole page and can correct itself. If something is clearly broken, send it to us.

How do I delete my data?

Settings → Delete my data removes everything tied to your device immediately. Details on the deletion page.

Does Ula have accounts?

No. There is nothing to sign up for and we never require your name or email (the feedback form has an optional email field, so we can reply). See the privacy policy and terms of use.

Contact

Legendary Bytes — support@ulaapp.io